Stakeholder engagement

Ongoing engagement with our stakeholders helps us identify environmental and social issues, emerging trends and opportunities in our markets.


Stakeholder engagement 

The dialogue that we have with our stakeholders is based upon the topics that are most material to our business. Through a series of one-on-one meetings, roundtables, surveys and industry forums, we maintain regular dialogue with clients, staff, investors, non-governmental organisations (NGOs), governments and regulators to understand the issues that are important to them and the emerging trends across our markets.  

We track and assess key long and short-term issues based upon materiality to our business and level of stakeholder concern. The topics most frequently discussed relate to environmental and social risk management, business ethics, financial crime prevention, talent development and eco-efficiency through our own operational footprint and the financing that we provide.

Feedback from stakeholders is shared with the Board and other senior managers within the Bank and we report on our progress each year in our Annual Report and Sustainability Summary.

This process helps inform our business strategy and build trusted relationships in the markets where we operate.

View our 2016 Annual Report and Accounts to find out about our stakeholder engagement.   

View our Political engagement information.

Get in touch

If you have any queries or comments on our sustainability journey, contact us.

What’s next?

Sharing our expertise

By joining industry leading associations, we can share our experience and learn from others.

About our memberships

Environmental and social risk

We manage the environmental, social & governance risks that come with our financing decisions.

How we finance

Reporting our progress

Our sustainability reviews show where we've come from and where we are going.

Read our reviews

Search for a job

Search for a job

We offer a range of opportunities across our footprint.


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